Hi, I'm Ghaith Akkad

Best App UX Design Award

Web Design Awards Judge

UI/UX Design Manager

over 15 years of experience

About Me

Award-winning talented (Best UX Design in Dubai 2016) and competent hands-on UI/UX (User Experience / User Interface) expert with an enriching experience of over 15 years.

Experiences

2017 - Present

UX Design Manager

Etisalat - Dubai, United Arab Emirates

  • coordinating between the business department and 8 different teams in IT to unify the user experience across all the channels.
  • Support and design over 15 systems.
  • Conduct usability testing such as (A/B, moderated, and unmoderated sessions) to optimize the UX.
  • Building an outstanding team of 5 designers and 3 front-end developers.
Main achievements:
  • Reduce the Average Handle Time (AHT) by 65% by enhancing the UX of the CRM system.
  • Create new initiatives to help the agents and the customers to reduce the waiting time.
2015 - 2017

Senior UI / UX Designer

Advance Digital Media - Abu Dhabi, United Arab Emirates

  • Gather requirements, and user research and create ideas.
  • Creating an impressive user-centered design, information architecture, wireframes, and high-fidelity designs.
  • Convert the design to pixel-perfect HTML code.
  • Keep enhancing the UX using testing methods.
Main achievements:
  • Merge 7 different platforms into one, in 2 months only.
2011 - 2015

UI / UX Design Lead

Picasso Interactive - Abu Dhabi, United Arab Emirates

  • Led the creative design team of 4 designers.
  • Creating new ideas and solutions for the customers.
  • Learning new technologies to target our potential customers.
Main achievements:
  • Won the best UX Design in Dubai 2016 for showtimes.ae.
  • Build augmented reality applications.
2008 - 2011

Web Designer & Developer

Awal Solutions - Aleppo, Syria

  • Web design and develop all the websites for GCC clients.
2003 - 2008

Flash & Web Designer & Developer

Data CD - Aleppo, Syria

  • Design and develop websites and company introductions using the flash application.
Main achievements:
  • Build the first 360 virtual tour in Syria using Flash and Photoshop.

Awards

Skills

UI / UX Design
  • User Experience (UX)
  • User Interface Design
  • User Experience Design (UED)
  • Interaction Design
  • Product Design
UI / UX Design Tools
  • Figma
  • Adobe XD
  • Sketch
  • InVisionApp
  • Zeplin
  • Adobe Illustrator
  • Adobe Photoshop
UI Development
  • HTML 5
  • Cascading Style Sheets (CSS)
  • jQuery
  • JavaScript
Agile team management
  • Jira
  • Bitrix24
  • Asana
JS frameworks
  • Angular

Education

2006 - 2010

Aleppo University

Computer Science and Engineering - Software Engineering Department.

2004 - 2006

Tishreen University

Institute of Computer Engineering

Have Question?

Contact Me Now

Damac Hills 2, Dubai, United Arab Emirates